We understand how in-house suppliers and contracted third parties can impact business performance and the bottom line. It is not just about negotiating a favourable price or choosing the lowest cost provider.  It is about balancing whole life cost and fitness for purpose. Poor practice in commissioning and procurement strategy can have a significant impact on a business’s bottom line.

We can ensure you are getting the best performance from your contracts, service delivery and supplier/client relationships. Successful client-supplier relationships should be sufficiently flexible to evolve over time in response to changing business requirements and circumstances, without undermining either party. The aim is to gain productivity improvements over the life of the contract and to be able to demonstrate that those gains are, in fact, efficiencies and not just volume cuts.

Nowadays, outsourcing is commonly prescribed for everything from business functions (HR, marketing, payroll, billing), through infrastructure (information systems, security, telecoms networks) and operating processes (procurement, industrial production). It may also include a transfer of assets and/or personnel to a local company or overseas.

Outsourcing is not about giving it over and walking away. You may outsource processes, production or services, but you can never outsource the risk.  Businesses need to work hard to get the very best out of their contractors and suppliers.

So if you are looking to develop a commissioning or procurement strategy, hold open tenders or manage in-life contracts more effectively, we can help identify and benchmark potential suppliers, identify performance and success criteria, and set up effective contract governance.